Help

It is often possible to click on a link at the top of a page, which provides you with instructions on using the page. If you want tips and more information about a entry field where you are supposed to provide details, you can hold the mouse pointer over the symbol that is located directly to the right of the entry field.

Below, you find guides for IOF Eventor, a Starting up "How to ...", a link to our FAQ section an email support link.


User guides


National federation contact persons

  • Australia: Ron Pallas, iofeventor @ orienteering.asn.au
  • Belgium: Eric Hully, eric.hully @ skynet.be
  • Bulgaria: Konstantin Koynov, k.koynov @ mail.bg
  • Canada: Charlotte MacNaughton, charlotte @ orienteering.ca
  • Chinese Taipei: Dam Yang, orienteeringtw @ yahoo.com.tw
  • Czech Republic: Lukas Konig, kenia @ seznam.cz
  • Finland: info @ suunnistusliitto.fi
  • Great Britain: Cerianne Dengate, info @ britishorienteering.org.uk
  • Ireland: Aine Joyce, info @ orienteering.ie
  • Italy: Eduardo Tona, eventor @ fiso.it
  • Latvia: Guntars Mankus, guntars00 @ gmail.com
  • The Netherlands: administrator @ nolb.nl
  • Slovenia: Klemen Kenda, info @ orientacijska-zveza.si


  • Starting up "How to ..."


    As an athlete, VIP, media or official

    How to create a user account

    Click the Create user account button, located above the Eventor menu to the left, and then follow the online instructions. Note that you can later on add an role of an athlete or an official, regardless of what you choose as your role when you register for the first time.

    How to edit your profile

    When the account is created, log in via the Log in button, located above the Eventor menu to the left, and then go via My pages in the Eventor menu.


    As an athlete

    How to make an entry

    For IOF events (for example World Championships and World Cup) entries are made by the federation. For other events (for example World Ranking Events and World Masters) the entries can be made by the athlete.

    When logged in, this is how to make an entry.

    1. First, go to the event calendar.
    2. Select the event you want to run by clicking on it.
    3. On the event page, click on Enter to the right.
    4. A page where you confirm your entry appears. Make sure the class and electronic card number is correct, and click Save. Done!

    If the organiser requires payment in advance, follow the instructions and pay the way the organiser requires (via debit card, bank transfer, etc.).

    How to make entries for several events at the same time

    If you want to make entries for several events at the same time, proceed as follows.

    1. In the event calendar, choose the races you want to run by ticking them (you can also tick only one race).
    2. When you are done, click Enter selected events at the top or bottom of the page.
    3. A page where you confirm your entries appears. Make sure the class and electronic card number is correct for each event and then click Save. Done!

    How to enter several participants

    On the page where you confirm your entry, you can also enter several participants from your club.

    How to add membership into another club

    Sometimes you are representing more than one club and want to add yourself as a member into this club. Click My pages >> Edit profile >> Competitor details and then Add for the required discipline. If your club does not exist in the list you can add new clubs here.


    As a club administrator

    How to create new members of the club

    Make sure you have the role as an administrator of the club. Then click Club >> Members >> Create members.

    How to assign roles to members of the club

    Make sure you have the role as an administrator of the club. Then click Club >> Roles >> Search by person name or View all.

    Note that there is no limit of members for each role.


    As an organiser

    How to create an event

    New IOF Major Events can only be created by IOF.

    How to update data for an event

    Make sure you have the role Event organiser of the club. Then click Administration >> Events >> Club's events and then choose which event you want to update data for by clicking on it.


    As a federation administrator, event organiser or national team manager

    How to update administration data

    Make sure you have the role as an administrator of the federation. Then click Federation >> Edit federation details.

    How to create a new club

    Make sure you have the role as an administrator of the federation. Then click Federation >> Organisations >> Create new and follow the online instructions.

    How to create new members in the federation

    Make sure you have the role as an administrator of the federation. Then click Federation >> Members >> Create members.

    How to assign roles to members of the federation

    Make sure you have the role as an administrator of the federation. Then click Federation >> Roles >> Search by person name or View all.

    Note that there is no limit of members for each role.

    How to apply to organise WRE

    Make sure you have the role as Event organiser of the federation. Then click Administration >> Events >> Apply for World Ranking Event and follow the online instructions.

    How to make entries to IOF events

    Make sure you have the role National team manager of the federation. Then go the event calender and select the event by clicking on it. To the right, click Manage team entries and service orders and follow the online instructions.


    FAQ


    Email support

    If you cannot find a solution to a problem in the guides or with the available help, nor on the FAQ page, please contact IOF email support, eventor @ orienteering.org.

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