Frequently asked questions
On this page, frequently asked questions about Eventor is listed. The questions and answers are divided in categories and are updated from time to time. Contact the support if your question is not included here. Refer to the help and support page for contact details.
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Category: IOF Eventor - Creating an account
I am trying to create an account as an athlete. However, I represent three different clubs, and can only choose one. Which one should I choose? -
Category: IOF Eventor - Creating an account
I have an apostrophe/dash/other letter than a-z in my name, and the system reports an error when I try to register. -
Category: IOF Eventor - Creating an account
I have already registered myself as an athlete. Now I don't find a way how to become organiser/official/event adviser as well. Should I create a new account? -
Category: IOF Eventor - Entries to World Ranking Events (WRE)
We organise a World Ranking Event (WRE) in conjunction with a national event. Should all entries to the competitions go via IOF Eventor? Or should all entries go via our national system? -
Category: IOF Eventor - Managing roles of people
Why can’t I search for more nationalities when searching for persons to add as member of my federation?
We have a national team coach/organiser/official from another country, and I cannot give him/her a role in our federation. -
Category: IOF Eventor - Entries to World Ranking Events (WRE)
I am not a member of a club, but I want to enter to a World Ranking Event. What can I do? -
Category: IOF Eventor - Creating an account
I am not a member of any club, but want to create an account in IOF Eventor. What shall I do?You can create an account as an official. Officials and athletes have exactly same functions in IOF Eventor.
You can also participate in WREs without being a member of a club. However, IOF Eventor requires a club for entries. Therefore, you can create a club (in My Pages - Edit Profile - Competitor Details - FootO Add an organisation) called "IND" (=individual), and use that when entering to events. -
Category: IOF Eventor - Importing results
We have several athlete IDs in our results XML file, as the file also includes the national athlete IDs. Is this a problem for IOF Eventor? -
Category: IOF Eventor - Managing roles of people
How do I add the role Event Adviser to a person in IOF Eventor? -
Category: IOF Eventor - Creating an account
I have two IOF ID:s and would like to merge them. How do I do?Send a e-mail to IOF Eventor support (mailto:eventor@orienteering.org) with your name and the IOF ID for the both accounts. Tell us which ID you think is best to keep. The results will merged but the other profile info will be the skept accounts info. After the merge is done you should go in and update the kept account info and check that everything is up to date.